Delivery

Delivery Information 

 

All UK MAINLAND orders over £29.99 will be eligible for FREE NEXT DAY DELIVERY, on orders placed before 2pm, Monday to Friday. Orders placed after 2pm will be dispatched next working day.  Orders placed after 2pm Friday and over the weekend will be processed Monday. 

 

Note: Phoenix Fitness charges £299 for delivery and setup of fitness machines, which will be automatically added to your basket at checkout.

 

OFFSHORE (Northern Ireland, Channel Islands, Isle of Man, Scottish Highlands and Islands, Scilly Isles), as follows:

 

Royal Mail: Anything ‘OFFSHORE’ goes ‘Royal Mail Tracked 24.’ However, it’s not guaranteed to arrive within 24 hours Offshore, Royal Mail say it’s generally a 1–2-day service. This applies to parcels under 2kg, that do not exceed 61cm in length.

 

DPD: Anything ‘OFFSHORE’ will go with ‘DPD Two Day.’ So on the most part, that’s anything weighing above 2kg and below 30kg, that does not exceed 1 metre in length.

INTERNATIONAL: Shipping costs calculated at checkout. Shipping costs dependant on parcel weight and location. Delivery time is a minimum of 10 working days. Please note, that some items cannot be purchased due to your chosen destination - e.g. oversize products are only available for purchase within the UK.

NOTE: Customers may have to clear items at customs, and that charge is the customers responsibility to pay and clear the item. (the charge will not be covered by Phoenix Fitness).